STORE POLICY

CUSTOMER CARE

Jubilee Chocolate specializes in custom confectionary gifts for life celebrations, seasonal holidays, corporate gifting and special occasions. Share your theme, event invitation or inspiration... I will melt and mold your vision into the perfect chocolate gift. I pride my boutique style business on superior quality chocolates, beautiful packaging, attention to detail and close client relationships.

Hundreds of novelty chocolate molds are available to choose from that can be worked into your design options.

PAYMENT METHODS

- Venmo / Jodie-Martin-10

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Jubilee Chocolate orders are custom made fresh prior to delivery.

Please allow 5-7 days to fulfill orders to receive your gifts on time. Larger orders may take longer.

50% deposit is due when placing an order and the balance is payable upon delivery.

Local delivery offered ($50 minimum order) in Grafton, MA area.

No contact pick up available / delivery and pick up arrangements are confirmed via email. Shipping currently not available at this time, contact Jubilee Chocolate for special circumstances.

PICK UP & DELIVERY

PRIVACY & SAFETY

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. If you don’t want us to process your data anymore, please contact us at jubileechocolate@gmail.com.

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